Club Sponsor - KTB Pilates and Therapy


Privacy policy


We at the Burnt Ash (Bexley) Hockey Club (“we” or “our” or “us”) want to make sure all the personal information we have collected about you, is safe and secure whether we collect it through our website at (“Site”) or from other sources. This Policy set outs our commitments to you, in compliance with and beyond the General Data Protection Regulation (commonly known as the GDPR) and explains how we collect, store and use your personal information.
We have appointed a Data Protection Compliance Manager to oversee our compliance with data protection laws although we are not required to do so, but our Data Protection Compliance Manager (DPCM) has overall responsibility for data protection compliance in our organisation. If you have any questions about this Policy or what we do with your personal information, their contact details are set out in the "Contact" section below.

Collecting specific, relevant personal information is a necessary part of us being able to provide you with any services you may request from us or in providing services to our customers and members or just managing our relationship with you.
When we hold or use your personal information as a data controller (see below for a description of what this is) we will provide you with a privacy notice which sets out in detail what information we hold about you (such as your contact details, address, etc.), how your personal information may be used and the reasons for these uses, together with details of your rights.
Where we collect personal information from you directly, we will provide this privacy notice at the time we collect the personal information from you. Where we receive your personal information indirectly, we will provide this privacy notice when we first contact you, first pass the data to someone else or within a month, whichever is the earlier.
We will only provide this privacy notice to you once, generally at the start of our relationship with you. However, if the applicable privacy notice is updated substantially, then we may provide you with details of the updated version. You are encouraged to check back regularly for updates.
Copies of our following privacy notices can be found below on our website :

Please note that it is possible for you to be covered by more than one privacy notice, for example you may be a member who comes onto our premises and is recorded on CCTV. In this example both our member privacy notice and our CCTV privacy notice would apply to you.

A data controller is a person who controls how personal information is processed and used. A data processor is a person who processes and uses personal information in accordance with the instructions of a third party, i.e. the data controller.
This distinction is important. You have certain rights in relation to your personal information, for example the right to be provided with the personal information held about you and details of its use and the right to have certain of your personal information either erased or anonymised, commonly referred to as the right to be forgotten (see below to see what rights you have). These rights can generally only be exercised against a data controller of your information.
In most cases we will be a data controller of your personal information. In any case where we are not a data controller this means that you cannot exercise these rights against us directly (i.e. where we only act as a data processor), but you can do so against the data controller (i.e. the person who controls how we process the personal information). In these cases, we will endeavour to inform you who is the data controller of your personal information so that you can direct any such requests to them.
Also, it is only a data controller that will provide you with a privacy notice about your personal information, so where we process your personal information as a data controller we will provide you with a privacy notice. Where we process your personal information as a data processor for a third party, that third party should provide you with a privacy notice which will set out details regarding the processing of your personal information, which should also include the processing to be carried out by us on their behalf.

We will use your personal information as described in the privacy notice provided to you, but, for example, we may use your personal information to administer any account(s) you have with us or to send you information we think you might find useful, provided you have indicated that you are happy to be contacted for these purposes. To see how we use your personal information, please see our current privacy notices, which can be accessed below on our website

Details of how we disclose your personal information are set out in the relevant privacy notice provided to you, but generally it is where we need to do so in order to run our organisation (e.g. where other people process information for us). In such circumstances, we will put in place arrangements to protect your personal information. Outside of that we do not disclose your personal information unless we are required to do so by law.
If we transfer personal information about you outside the European Economic Area (EEA), we will let you know and ensure that all reasonable security measures are taken and that any third-party processers will be required to process the information in accordance with information protection laws and we will notify you in your privacy notice if we are the information controller.
We do not sell, trade or rent your personal information to others.

Further details of how long we hold onto your personal information for are set out in the relevant privacy notice provided to you, but we will only hold your information for as long as is necessary or where you ask us to delete records we may delete it earlier.
The duration for which we retain your personal information will differ depending on the type of information and the reason why it was collected. However, in some cases personal information may be retained on a long-term basis: for example, personal information that we need to retain for legal purposes will normally be retained for at least six years in accordance with usual commercial practice and regulatory requirements.

Full details of your rights set out in the relevant privacy notice provided to you, but you are entitled by law to ask for a copy of your personal information at any time. You are also entitled to ask us to correct, delete or update your personal information, to send your personal information to you or another organisation and to object to automated decision making. Where you have given us your consent to use your personal information in a particular manner, you also have the right to withdraw this consent at any time.
To exercise any of your rights, or if you have any questions relating to your rights, please contact us by using the details set out in the "Contact" section below. You can also unsubscribe from any direct marketing by clicking on the unsubscribe link in the marketing messages we send to you.
You should note that some of your rights may not apply as they have specific requirements and exemptions which apply to them and they may not also apply to personal information recorded and stored by us. However, your right to withdraw consent or object to processing for direct marketing are absolute rights.
If you are unhappy with the way we are using your personal information you can complain to the UK Information Commissioner’s Office or your local data protection regulator. More information about your legal rights can be found on the Information Commissioner’s website at However, we are here to help and would encourage you to contact us to resolve your complaint first.

Our Site may, from time to time, contain links to and from the websites of our advertisers and clubs. If you follow a link to any of these websites, please note that these websites have their own privacy policies and they will be a data controller of your personal information. We do not accept any responsibility or liability for these policies and you should check these policies before you submit any personal information to these websites.
In addition, if you linked to this Site from a third-party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third-party site and contact its owner or operator if you have any concerns or questions.

We employ a variety of technical and organisational measures to keep your personal information safe and to prevent unauthorised access to, or use, or disclosure of it. Unfortunately, no information transmission over the Internet is guaranteed 100% secure nor is any storage of information always 100% secure, but we do take all appropriate steps to protect the security of your personal information.

Certain parts of our Site use "cookies" to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer's hard-drive when you visit such websites. Cookies can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information that you have personally supplied.
Cookies are used on our site to enable the site to deliver content that is specific to your interests and gives provides an idea of which parts of the Site you are visiting and to recognise you when you return to the Site. Reading cookies does not grant access to other information on your computer's hard-drive and the Site will not read cookies created by other websites that you have visited.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser settings so that it will refuse cookies, the system will issue cookies when you access the Site.
Please note providers of third party content may also use cookies over which we have no control. For detailed information on the cookies used within our site and the purposes for which they are used please refer to the Pitchero website at the following link , which includes details of the cookies and related policy that they apply.

In common with most websites, our Site logs various information about visitors, including internet protocol (IP) addresses, browser type, internet service provider (ISP) information, referring / exit pages and date / time stamp.
We may use this information to analyse trends, administer the Site, track your movement around the Site and gather broad demographic information.

Any changes we may make to this Policy in the future will be posted on our Site and, where appropriate, notified to you by e-mail. When we change this Policy in a material way, we will update the version date at the bottom of this page. Please check back frequently to see any updates or changes to this Policy and should you object to any alteration, please contact us as set out in the "Contact" section below.

In the event of any query or complaint in connection with the information we hold about you, please email at either, or write to us at Data Protection Compliance Manager, Burnt Ash (Bexley) Hockey Club, Manor Way, Bexley DA5 3QG
Whilst this privacy policy sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website at

Version Date: 15th May 2018

Data policy
Burnt Ash (Bexley) Hockey Club
Data Protection Policy
Our Policy
Burnt Ash (Bexley) Hockey Club is committed to complying with data protection law and to respecting the privacy rights of individuals. The policy applies to all of our members, coaches, volunteers and officers (“Workers”).
This Data Protection Policy (“Policy”) sets out our approach to data protection law and the principles that we will apply to our processing of personal data. The aim of this Policy is to ensure that we process personal data in accordance with the law and with the utmost care and respect.
References in this Policy to “us”, “we” and “our” are to Burnt Ash (Bexley) Hockey Club. References to “you”, “yourself” and “your” are to each Worker to whom this Policy applies.
We recognise that you have an important role to play in achieving these aims. It is your responsibility, therefore, to familiarise yourself with this Policy and to apply and implement its requirements when processing any personal data. Please pay special attention to sections 14, 15 and 16 as these set out the practical day to day actions that you must adhere to when working or volunteering for the club.
Data protection law is a complex area. This Policy has been designed to ensure that you are aware of the legal requirements imposed on you and on us and to give you practical guidance on how to comply with them. This Policy also sets out the consequences of failing to comply with these legal requirements. However, this Policy is not an exhaustive statement of data protection law nor of our or your responsibilities in relation to data protection.
If at any time you have any queries on this Policy, your responsibilities or any aspect of data protection law, seek advice. Contact the club’s Data Protection Compliance Manager (DPCM) appointed to be responsible for its data protection compliance).
1. Who is responsible for data protection?
1.1 All our Workers are responsible for data protection, and each person has their role to play to make sure that we are compliant with data protection laws.
1.2 We are not required to appoint a Data Protection Compliance Manager (DPCM) but we have chosen to do so. However, we have still appointed a Data Protection Compliance Manager (DPCM) to be responsible for overseeing our compliance with data protection laws.
2. Why do we have a data protection policy?
2.1 We recognise that processing of individuals’ personal data in a careful and respectful manner cultivates trusting relationships with those individuals and trust in our brand. We believe that such relationships will enable our organisation to work more effectively with and to provide a better service to those individuals.
2.2 This Policy works in conjunction with other policies implemented by us from time to time and any other policies we implement from time to time.
3. Status of this Policy and the implications of breach.
3.1 Any breaches of this Policy will be viewed very seriously. All Workers must read this Policy carefully and make sure they are familiar with it. Breaching this Policy is a disciplinary offence and will be dealt with under our Disciplinary Procedure.
3.2 If you do not comply with Data Protection Laws and/or this Policy, then you are encouraged to report this fact immediately to the DPCM. This self-reporting will be considered in assessing how to deal with any breach, including any non-compliance which may pre-date this Policy coming into force.
3.3 Also, if you are aware of or believe that any other representative of ours is not complying with Data Protection Laws and/or this Policy you should report it in confidence to the DPCM. Our Whistleblowing Procedure will apply in these circumstances and you may choose to report any non-compliance or breach through our confidential whistleblowing reporting facility.
4. Other consequences
4.1 There are several serious consequences for both yourself and us if we do not comply with Data Protection Laws. These include:
4.1.1 For you: Disciplinary action: If you are an employee, your terms and conditions of employment require you to comply with our policies. Failure to do so could lead to disciplinary action including dismissal. Where you are a volunteer, failure to comply with our policies could lead to termination of your volunteering position with us. Criminal sanctions: Serious breaches could potentially result in criminal liability. Investigations and interviews: Your actions could be investigated, and you could be interviewed in relation to any non-compliance.
4.1.2 For the organisation: Criminal sanctions: Non-compliance could involve a criminal offence. Civil Fines: These can be up to Euro 20 million or 4% of group worldwide turnover whichever is higher. Assessments, investigations and enforcement action: We could be assessed or investigated by, and obliged to provide information to, the Information Commissioner on its processes and procedures and/or subject to the Information Commissioner’s powers of entry, inspection and seizure causing disruption and embarrassment. Court orders: These may require us to implement measures or take steps in relation to, or cease or refrain from, processing personal data. Claims for compensation: Individuals may make claims for damage they have suffered because of our non-compliance. Bad publicity: Assessments, investigations and enforcement action by, and complaints to, the Information Commissioner quickly become public knowledge and might damage our brand. Court proceedings are public knowledge. Loss of business: Prospective members, participants, players, customers, suppliers and contractors might not want to deal with us if we are viewed as careless with personal data and disregarding our legal obligations. Use of management time and resources: Dealing with assessments, investigations, enforcement action, complaints, claims, etc takes time and effort and can involve considerable cost.
5. Data protection laws
5.1 The Data Protection Act 1998 (“DPA”) applies to any personal data that we process, and from 25th May 2018 this will be replaced by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (“DPA 2018”) (together “Data Protection Laws”) and then after Brexit the UK will adopt laws equivalent to these Data Protection Laws.
5.2 This Policy is written as though GDPR and the DPA 2018 are both in force, i.e. it states the position as from 25th May 2018.
5.3 The Data Protection Laws all require that the personal data is processed in accordance with the Data Protection Principles (on which see below) and gives individuals rights to access, correct and control how we use their personal data (on which see below).
6. Key words in relation to data protection
6.1 Personal data is data that relates to a living individual who can be identified from that data (or from that data and other information in or likely to come into our possession). That living individual might be an employee, customer, prospective customer, supplier, contractor or contact, and that personal data might be written, oral or visual (e.g. CCTV).
6.2 Identifiable means that the individual can be distinguished from a group of individuals (although the name of that individual need not be ascertainable). The data might identify an individual on its own (e.g. if a name or video footage) or might do if taken together with other information available to or obtainable us (e.g. a job title and company name).
6.3 Data subject is the living individual to whom the relevant personal data relates.
6.4 Processing is widely defined under data protection law and generally any action taken by us in respect of personal data will fall under the definition, including for example collection, modification, transfer, viewing, deleting, holding, backing up, archiving, retention, disclosure or destruction of personal data, including CCTV images.
6.5 Data controller is the person who decides how personal data is used, for example we will always be a data controller in respect of personal data relating to our employees.
6.6 Data processor is a person who processes personal data on behalf of a data controller and only processes that personal data in accordance with instructions from the data controller, for example an outsourced payroll provider will be a data processor.
7. Personal data
7.1 Data will relate to an individual and therefore be their personal data if it:
7.1.1 identifies the individual. For instance, names, addresses, telephone numbers and email addresses;
7.1.2 its content is about the individual personally. For instance, medical records, credit history, a recording of their actions, or contact details;
7.1.3 relates to property of the individual, for example their home, their car or other possessions;
7.1.4 it could be processed to learn, record or decide something about the individual (or this is a consequence of processing). For instance, if you can link the data to the individual to tell you something about them, this will relate to the individual (e.g. salary details for a post where there is only one named individual in that post, or a telephone bill for the occupier of a property where there is only one occupant);
7.1.5 is biographical in a significant sense, that is it does more than record the individual's connection with or involvement in a matter or event which has no personal connotations for them. For instance, if an individual’s name appears on a list of attendees of an organisation meeting this may not relate to the individual and may be more likely to relate to the company they represent;
7.1.6 has the individual as its focus, that is the information relates to the individual personally rather than to some other person or a transaction or event he was involved in. For instance, if a work meeting is to discuss the individual’s performance this is likely to relate to the individual;
7.1.7 affects the individual's privacy, whether in their personal, family, organisation or professional capacity, for instance, email address or location and work email addresses can also be personal data;
7.1.8 is an expression of opinion about the individual; or
7.1.9 is an indication of our (or any other person’s) intentions towards the individual (e.g. how a complaint by that individual will be dealt with).
7.2 Information about companies or other legal persons who are not living individuals is not personal data. However, information about directors, shareholders, officers and employees, and about sole traders or partners, is often personal data, so business related information can often be personal data.
7.3 Examples of information likely to constitute personal data:
7.3.1 Unique names;
7.3.2 Names together with email addresses or other contact details;
7.3.3 Job title and employer (if there is only one person in the position);
7.3.4 Video - and photographic images;
7.3.5 Information about individuals obtained as a result of Safeguarding checks;
7.3.6 Medical and disability information;
7.3.7 CCTV images;
7.3.8 Member profile information (e.g. marketing preferences); and
7.3.9 Financial information and accounts (e.g. information about expenses and benefits entitlements, income and expenditure).
8. Lawful basis for processing
8.1 For personal data to be processed lawfully, we must be processing it on one of the legal grounds set out in the Data Protection Laws.
8.2 For the processing of ordinary personal data in our organisation these may include, among other things:
8.2.1 the data subject has given their consent to the processing (perhaps on their membership application form or when they registered on the club’s website)
8.2.2 the processing is necessary for the performance of a contract with the data subject (for example, for processing membership subscriptions);
8.2.3 the processing is necessary for compliance with a legal obligation to which the data controller is subject (such as reporting employee PAYE deductions to the tax authorities); or
8.2.4 the processing is necessary for the legitimate interest reasons of the data controller or a third party (for example, keeping in touch with members, players, participants about competition dates, upcoming fixtures or access to club facilities).
9. Special category data
9.1 Special category data under the Data Protection Laws is personal data relating to an individual’s race, political opinions, health, religious or other beliefs, trade union records, sex life, biometric data and genetic data.
9.2 Under Data Protection Laws this type of information is known as special category data and criminal records history becomes its own special category which is treated for some parts the same as special category data. Previously these types of personal data were referred to as sensitive personal data and some people may continue to use this term.
9.3 To lawfully process special categories of personal data we must also ensure that either the individual has given their explicit consent to the processing or that another of the following conditions has been met:
9.3.1 the processing is necessary for the performance of our obligations under employment law;
9.3.2 the processing is necessary to protect the vital interests of the data subject. The ICO has previously indicated that this condition is unlikely to be met other than in a life or death or other extreme situation;
9.3.3 the processing relates to information manifestly made public by the data subject;
9.3.4 the processing is necessary for the purpose of establishing, exercising or defending legal claims; or
9.3.5 the processing is necessary for the purpose of preventative or occupational medicine or for the assessment of the working capacity of the employee.
9.4 To lawfully process personal data relating to criminal records and history there are even more limited reasons, and we must either:
9.4.1 ensure that either the individual has given their explicit consent to the processing; or
9.4.2 ensure that our processing of those criminal records history is necessary under a legal requirement imposed upon us.
9.5 We would normally only expect to process special category personal data or criminal records history data usually in a context of our members/coaches/volunteers for safeguarding checks and affiliation compliance.
9.6 When do we process personal data?
9.7 Virtually anything we do with personal data is processing including collection, modification, transfer, viewing, deleting, holding, backing up, archiving, retention, disclosure or destruction. So even just storage of personal data is a form of processing. We might process personal data using computers or manually by keeping paper records.
9.8 Examples of processing personal data might include:
9.8.1 Using personal data to correspond with members;
9.8.2 Holding personal data in our databases or documents; and
9.8.3 Recording personal data in personnel or member files.
10. Outline
10.1 The main themes of the Data Protection Laws are:
10.1.1 good practices for handling personal data;
10.1.2 rights for individuals in respect of personal data that data controllers hold on them; and
10.1.3 being able to demonstrate compliance with these laws.
10.2 In summary, data protection law requires each data controller to:
10.2.1 only process personal data for certain purposes;
10.2.2 process personal data in accordance with the 6 principles of ‘good information handling’ (including keeping personal data secure and processing it fairly and in a transparent manner);
10.2.3 provide certain information to those individuals about whom we process personal data which is usually provided in a privacy notice, for example you will have received one of these from us as one of our Workers;
10.2.4 respect the rights of those individuals about whom we process personal data (including providing them with access to the personal data we hold on them); and
10.2.5 keep adequate records of how data is processed and, where necessary, notify the ICO and possibly data subjects where there has been a data breach.
10.3 Every Worker has an important role to play in achieving these aims. It is your responsibility, therefore, to familiarise yourself with this Policy.
10.4 Data protection law in the UK is enforced by the Information Commissioner’s Office (“ICO”). The ICO has extensive powers.
11. Data protection principles
11.1 The Data Protection Laws set out 6 principles for maintaining and protecting personal data, which form the basis of the legislation. All personal data must be:
11.1.1 processed lawfully, fairly and in a transparent manner and only if certain specified conditions are met;
11.1.2 collected for specific, explicit and legitimate purposes, and not processed in any way incompatible with those purposes (“purpose limitation”);
11.1.3 adequate and relevant, and limited to what is necessary to the purposes for which it is processed (“data minimisation”);
11.1.4 accurate and where necessary kept up to date;
11.1.5 kept for no longer than is necessary for the purpose (“storage limitation”);
11.1.6 processed in a manner that ensures appropriate security of the personal data using appropriate technical and organisational measures (“integrity and security”).
12. Data subject rights
12.1 Under Data Protection Laws individuals have certain rights (Rights) in relation to their own personal data. In summary these are:
12.1.1 The rights to access their personal data, usually referred to as a subject access request
12.1.2 The right to have their personal data rectified;
12.1.3 The right to have their personal data erased, usually referred to as the right to be forgotten;
12.1.4 The right to restrict processing of their personal data;
12.1.5 The right to object to receiving direct marketing materials;
12.1.6 The right to portability of their personal data;
12.1.7 The right to object to processing of their personal data; and
12.1.8 The right to not be subject to a decision made solely by automated data processing.
12.2 The exercise of these Rights may be made in writing, including email, and also verbally and should be responded to in writing by us (if we are the relevant data controller) without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We must inform the individual of any such extension within one month of receipt of the request, together with the reasons for the delay.
12.3 Where the data subject makes the request by electronic form means, any information is to be provided by electronic means where possible, unless otherwise requested by the individual.
12.4 If we receive the request from a third party (e.g. a legal advisor), we must take steps to verify that the request was, in fact, instigated by the individual and that the third party is properly authorised to make the request. This will usually mean contacting the relevant individual directly to verify that the third party is properly authorised to make the request.
12.5 There are very specific exemptions or partial exemptions for some of these Rights and not all of them are absolute rights. However, the right to not receive marketing material is an absolute right, so this should be complied with immediately.
12.6 Where an individual considers that we have not complied with their request e.g. exceeded the time period, they can seek a court order and compensation. If the court agrees with the individual, it will issue a Court Order, to make us comply. The Court can also award compensation. They can also complain to the regulator for privacy legislation, which in our case will usually be the ICO.
12.7 In addition to the rights discussed in this document, any person may ask the ICO to assess whether it is likely that any processing of personal data has or is being carried out in compliance with the privacy legislation. The ICO must investigate and may serve an “Information Notice” on us (if we are the relevant data controller). The result of the investigation may lead to an “Enforcement Notice” being issued by the ICO. Any such assessments, information notices or enforcement notices should be sent directly to our DPCM from the ICO.
12.8 In the event of a Worker receiving such a notice, they must immediately pass the communication to our DPCM.
13. Notification and response procedure
13.1 If a Worker has a request or believes they have a request for the exercise of a Right, they should:
13.1.1 pass the request to their Team Secretary/Club Captain/Youth Section Secretary. The Team Secretary/Club Captain/Youth Section Secretary should take and record all relevant details and explain the procedure. If possible, try to get the request confirmed in writing addressed to our DPCM; and
13.1.2 inform our DPCM of the request.
13.2 If a letter or fax exercising a Right is received by any Worker, they should:
13.2.1 pass the letter to their Team Secretary/Club Captain/Youth Section Secretary;
13.2.2 the Team Secretary/Club Captain/Youth Section Secretary must log the receipt of the letter with our DPCM and send a copy of it to them; and
13.2.3 our DPCM will then respond to the data subject on our behalf.
13.3 If an email exercising a Rights is received by any Worker, they should:
13.3.1 pass the email to their Team Secretary/Club Captain/Youth Section Secretary;
13.3.2 the Team Secretary/Club Captain/Youth Section Secretary must log the receipt of the email with our DPCM and send a copy of it to them; and
13.3.3 our DPCM will then respond to the data subject on our behalf.
13.4 Our DPCM will co-ordinate our response, which may include written material provided by external legal advisors. The action taken will depend upon the nature of the request. The DPCM will write to the individual and explain the legal situation and whether we will comply with the request. A standard letter/email from the DPCM should suffice in most cases.
13.5 The DPCM will inform the relevant management line of any action that must be taken to legally comply. The DPCM will co-ordinate any additional activity required by the IT Department to meet the request.
13.6 The Team Secretary/Club Captain/Youth Section Secretary who receives the request will be responsible for ensuring that the relevant response is made within the time period required.
13.7 The DPCM’s reply will be validated by the relevant manager of the department producing the response. For more complex cases, the letter/email to be sent will be checked by external legal advisors.
14. Your main obligations
14.1 What this all means for you can be summarised as follows:
14.1.1 Treat all personal data with respect;
14.1.2 Treat all personal data how you would want your own personal data to be treated;
14.1.3 Immediately notify your line manager or the DPCM if any individual says or does anything which gives the appearance of them wanting to invoke any rights in relation to personal data relating to them;
14.1.4 Take care with all personal data and items containing personal data you handle or come across so that it stays secure and is only available to or accessed by authorised individuals; and
14.1.5 Immediately notify the DPCM if you become aware of or suspect the loss of any personal data or any item containing personal data. For more details on this see our separate Data Breach Policy which applies to all our Workers regardless of their position or role in our organisation.
15. Your activities
15.1 Data protection laws have different implications in different areas of our organisation and for different types of activity, and sometimes these effects can be unexpected.
15.2 Areas and activities particularly affected by data protection law include human resources, payroll, security (e.g. CCTV), customer care, sales, marketing and promotions, health and safety and finance.
15.3 You must consider what personal data you might handle, consider carefully what data protection law might mean for you and your activities, and ensure that you comply at all times with this policy.
16. Practical matters
16.1 Whilst you should always apply a common-sense approach to how you use and safeguard personal data, and treat personal data with care and respect, set out below are some examples of dos and don’ts:
16.1.1 Do not take personal data out of the organisation’s premises (unless absolutely necessary).
16.1.2 Only disclose your unique logins and passwords for any of our IT systems to authorised personnel (e.g. IT) and not to anyone else.
16.1.3 Never leave any items containing personal data unattended in a public place, e.g. on a train, in a café, etc and this would include paper files, mobile phone, laptops, tablets, memory sticks etc.
16.1.4 Never leave any items containing personal data in unsecure locations, e.g. in car on your drive overnight and this would include paper files, mobile phone, laptops, tablets, memory sticks etc.
16.1.5 If you are staying at a hotel then utilise the room safe or the hotel staff to store items containing personal data when you do not need to have them with you.
16.1.6 Do encrypt laptops, mobile devices and removable storage devices containing personal data.
16.1.7 Do lock laptops, files, mobile devices and removable storage devices containing personal data away and out of sight when not in use.
16.1.8 Do password protect documents and databases containing personal data.
16.1.9 Never use removable storage media to store personal data unless the personal data on the media is encrypted.
16.1.10 When picking up printing from any shared printer always check to make sure you only have the printed matter that you expect, and no third party’s printing appears in the printing.
16.1.11 Use confidential waste disposal for any papers containing personal data, do not place these into the ordinary waste, place them in a bin or skip etc, and either use a confidential waste service or have them shredded before placing them in the ordinary waste disposal.
16.1.12 Do dispose of any materials containing personal data securely, whether the materials are paper based or electronic.
16.1.13 When in public place, e.g. a train or café, be careful as to who might be able to see the information on the screen of any device you are using when you have personal information on display. If necessary, move location or change to a different task.
16.1.14 Do ensure that your screen faces away from prying eyes if you are processing personal data, even if you are working in the office. Personal data should only be accessed and seen by those who need to see it.
16.1.15 Do challenge unexpected visitors or employees accessing personal data.
16.1.16 Do not leave personal data lying around, store it securely.
16.1.17 When speaking on the phone in a public place, take care not to use the full names of individuals or other identifying information, as you do not know who may overhear the conversation. Instead use initials or just first names to preserve confidentiality.
16.1.18 If taking down details or instructions from a customer in a public place when third parties may overhear, try to limit the information which may identify that person to others who may overhear in a similar way to if you were speaking on the telephone.
16.1.19 Never act on instructions from someone unless you are absolutely sure of their identity and if you are unsure then take steps to determine their identity. This is particularly so where the instructions relate to information which may be sensitive or damaging if it got into the hands of a third party or where the instructions involve money, valuable goods or items or cannot easily be reversed.
16.1.20 Do not transfer personal data to any third party without prior written consent of your line manager or our DPCM.
16.1.21 Do notify your line manager or our DPCM immediately of any suspected security breaches or loss of personal data.
16.1.22 If any personal data is lost, or any devices or materials containing any personal data are lost, report it immediately to our DPCM. For more details on this see our separate Data Breach Policy which applies to all our Workers regardless of their position or role in our organisation.
16.2 However, you should always take a common-sense approach, and if you see any areas of risk that you think are not addressed then please bring it to the attention of our DPCM.
17. Foreign transfers of personal data
17.1 Personal data must not be transferred outside the European Economic Area (EEA) unless the destination country ensures an adequate level of protection for the rights of the data subject in relation to the processing of personal data or we put in place adequate protections. This is mainly relevant to data held and accessed in Cloud-based services as well as some data processing the club may outsource like payroll processing or performance data analysis
17.2 These protections may come from special contracts we need to put in place with the recipient of the personal data, from them agreeing to be bound by specific data protection rules or due to the fact that the recipient’s own country’s laws provide sufficient protection.
17.3 These restrictions also apply to transfers of personal data outside of the EEA even if the personal data is not being transferred outside of our club.
17.4 You must not under any circumstances transfer any personal data outside of the EEA without the DPCM’s prior written consent.
17.5 We will also need to inform data subjects of any transfer of their personal data outside of the UK and may need to amend their privacy notice to take account of the transfer of data outside of the EEA.
17.6 If you are involved in any new processing of personal data which may involve transfer of personal data outside of the EEA, then please seek approval of our DPCM prior to implementing any processing of personal data which may have this effect.
18. Queries
18.1 If you have any queries about this Policy, please contact either your Team Secretary/Club Captain/Youth Section Secretary or the DPCM.